Our Refund Policy

Our Refund Policy

Our ornaments are individually hand painted.  We are consistent in painting our designs, however, since they are hand painted everyone is an original, and should be purchased with that in mind.  

We are happy to correct personalization errors. If the error is on our part, we pay for the shipping both ways. However, if the error is on your part, you pay the shipping both ways.

Since the ornaments are personalized before shipping, we do not accept returns.